FAQs

Frequently Asked Questions

Find answers to common questions below

-Mainland Italy: 1-3 business days
-Major islands: 2-4 business days
-Remote areas and minor islands: 3-5 business days

Absolutely yes. Our website uses SSL encryption to protect your personal data and payment information. Furthermore, we only work with certified and reliable payment partners.

We accept the following payment methods:
-Credit/debit cards (Visa, Mastercard, American Express)
-PayPal
-Advance bank transfer
-Google Pay
-Klarna

-Select the items you want and add them to your cart
-Go to the cart and review your order
-Proceed to checkout
-Enter your shipping and billing details
-Choose your payment method
-Confirm the order

Once your order has been shipped, you will receive an email with the tracking number. You can follow the shipment:
-Through the link in the email
-In the "My orders" section of your account
-On the track your order page

Free Shipping

On orders over €30

Made in Italy

Since 1912

Secure Payments

100% Protected

Customer Care

Always available

help@ciocca.it +39 030 9925926

Via Luigi Ciocca 11,
Quinzano d'Oglio (BS)

P.IVA: IT00549760981

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FAQs

Frequently Asked Questions

What are the delivery times?

Is it safe to shop on your website?

What payment methods do you accept?

How can I place an order?

How can I track my order?