COOKIE POLICY
Last updated: December 15, 2025
Version: 2.0
1. INTRODUCTION
This Cookie Policy explains what cookies are, how we use them on the website www.ciocca.it, which types of cookies are present, and how you can manage and disable them.
This policy is an integral part of our Privacy Policy.
Data Controller:
CIOCCA S.P.A.
Via Luigi Ciocca, 11 – 25027 Quinzano d'Oglio (BS)
VAT: IT00549760981
Email: privacy@ciocca.it
2. WHAT ARE COOKIES
2.1 Definition
Cookies are small text files that visited websites send and store on your computer, smartphone or tablet (hereinafter "device") to be retransmitted to the same sites on the next visit.
Cookies allow websites to:
Remember your actions and preferences
Recognize the device on the next visit
Analyze site usage
Show personalized content and advertisements
2.2 Similar technologies
In addition to cookies, we use similar technologies:
Local Storage and Session Storage: Storage spaces in the browser with greater capacity than cookies
Web Beacon (Pixel): Small invisible images embedded in web pages or emails to track views
Fingerprinting: Identification techniques based on device and browser configuration
When in this policy we refer to "cookies" we also mean these similar technologies.
3. TYPES OF COOKIES
3.1 Classification by Owner
First-party cookies:
Installed directly by ciocca.it for essential site functions.
Third-party cookies:
Installed by external domains (Google, Facebook, etc.) for services integrated into our site.
3.2 Classification by Duration
Session cookies:
Temporary, automatically deleted when the browser is closed.
Persistent cookies:
Remain on the device for a set period (from 24 hours to 2 years).
3.3 Classification by Purpose
A) TECHNICAL COOKIES (Necessary)
Do not require your explicit consent according to the Italian Privacy Authority Guidelines.
They are strictly necessary for the functioning of the site and to provide you with the requested services:
E-commerce cart management
User authentication and session
Storage of preferences (language, currency)
Security and fraud prevention
B) ANALYTICAL COOKIES
Used to collect information on how users use the site, in aggregate form:
Number of visitors
Most visited pages
Time spent on site
Navigation paths
Google Analytics with anonymized IP is equivalent to a technical cookie if:
IP masked (✓ active on ciocca.it)
No integration with other Google services (✗ we have Google Ads)
For ciocca.it: Google Analytics is an analytical cookie that requires consent because it is integrated with Google Ads.
C) PROFILING COOKIES
Create profiles relating to the user in order to send them targeted advertising:
Tracking interests and preferences
Purchase behavior
Remarketing
They require your explicit and prior consent.
D) THIRD-PARTY COOKIES
Installed by external services integrated into the site:
Social media plugins
Review widgets
Video embeds
External authentication systems
They can be technical, analytical or profiling depending on their function.
4. COOKIES USED ON CIOCCA.IT
4.1 TECHNICAL AND FUNCTIONAL COOKIES
4.1.1 Vendure E-commerce Cookies
Cookie Name Domain Duration Purpose vendure-session-token vendure.ciocca.com Session Maintains your authenticated session on the e-commerce backend vendure-auth-token vendure.ciocca.com Session Authentication token for e-commerce API cart_id .ciocca.it 30 days Unique identifier of your shopping cart active_order .ciocca.it 30 days Stores the active order being processed
Purpose: To allow you to add products to the cart, proceed to checkout and complete purchases.
4.1.2 User Preference Cookies
Cookie Name Domain Duration Purpose languageCode .ciocca.it 365 days Stores the selected language (Italian) currencyCode .ciocca.it 365 days Stores the selected currency (EUR) cookie-consent .ciocca.it 365 days Stores your cookie preferences
Purpose: To remember your preferences and improve the browsing experience.
4.1.3 Next.js / Vercel Cookies
Cookie Name Domain Duration Purpose __prerender_bypass .ciocca.it Session Next.js preview mode management (development) __next_preview_data .ciocca.it Session Next.js preview data (development)
Purpose: Technical operation of the Next.js platform.
4.1.4 Wishlist and Preferences Cookies
Cookie Name Domain Duration Purpose wishlist_items .ciocca.it 365 days Stores products in your wishlist user_preferences .ciocca.it 365 days User interface preferences (layout, sorting) viewed_products .ciocca.it 30 days Recently viewed products history
Purpose: To improve your experience by remembering products of interest.
4.1.5 Popup and Notification Cookies
Cookie Name Domain Duration Purpose popup_shown .ciocca.it 7 days Controls display of promotional popups newsletter_popup_dismissed .ciocca.it 30 days Remembers if you closed the newsletter popup
Purpose: To avoid showing you the same popups repeatedly.
4.2 ANALYTICAL COOKIES
4.2.1 Google Analytics 4 (GA4)
Measurement ID: G-XXFGWLBM81
Provider: Google Ireland Limited
Privacy Policy: https://policies.google.com/privacy
Opt-out: https://tools.google.com/dlpage/gaoptout
Cookie Name Domain Duration Purpose _ga .ciocca.it 2 years Unique Google Analytics user identifier _ga_XXFGWLBM81 .ciocca.it 2 years Session ID and timestamp for specific GA4 property _gid .ciocca.it 24 hours Temporary user identifier to distinguish users _gat .ciocca.it 1 minute Rate limiting of requests to Google Analytics
Data collected:
Pages visited and time spent
Traffic source (Google search, direct links, social)
Device, browser, operating system
Screen resolution
Site interactions (scroll, clicks, video)
E-commerce events: product views, cart additions, purchases
Purpose:
Understand how users use the site
Identify most popular pages and navigation paths
Improve site content and structure
Analyze marketing campaign performance
Optimize user experience
IP Anonymization: Active (last IP octet removed)
Data sharing: Google may use data to improve its own services.
How to disable:
Reject analytical cookies in the banner
Install Google Analytics Opt-out: https://tools.google.com/dlpage/gaoptout
4.2.2 Vercel Speed Insights
Provider: Vercel Inc.
Privacy Policy: https://vercel.com/legal/privacy-policy
Cookie Name Domain Duration Purpose __vercel_speed_insights .ciocca.it Session Performance metrics and page load speed
Data collected:
Core Web Vitals (LCP, FID, CLS)
Page load time
JavaScript errors
Purpose: To monitor and improve the technical performance of the site.
4.3 MARKETING AND PROFILING COOKIES
IMPORTANT: These cookies require your explicit consent.
4.3.1 Google Ads and Remarketing
Conversion ID: AW-1011626723
Provider: Google Ireland Limited
Privacy Policy: https://policies.google.com/privacy
Ad management: https://adssettings.google.com
Cookie Name Domain Duration Purpose _gcl_au .ciocca.it 90 days Google Ads conversion tracking and attribution IDE .doubleclick.net 13 months Google remarketing, targeted advertising test_cookie .doubleclick.net 15 minutes Test browser cookie support 1P_JAR .google.com 30 days Google advertising targeting NID .google.com 6 months Google advertising preferences
Purpose:
Conversion tracking from Google Ads campaigns
Remarketing (showing you Ciocca product ads on Google, YouTube, partner sites)
Measuring advertising campaign effectiveness
Dynamic remarketing with viewed products
Data collected:
Products viewed and added to cart
Completed purchases
Order value
Product categories of interest
Involved third-party domains:
How to disable:
Reject marketing cookies in the banner
Google Ads Settings: https://adssettings.google.com
Opt-out of interest-based advertising: https://optout.aboutads.info
4.3.2 Facebook Pixel and Meta
Facebook App ID: 3964111967203633
Provider: Meta Platforms Ireland Limited
Privacy Policy: https://www.facebook.com/privacy/policy
Cookie Policy: https://www.facebook.com/policies/cookies
Ad management: https://www.facebook.com/ads/preferences
Cookie Name Domain Duration Purpose _fbp .ciocca.it 90 days Facebook Pixel tracking and user identification fr .facebook.com 90 days Facebook targeted advertising sb .facebook.com 2 years Facebook browser identifier datr .facebook.com 2 years Device identification and fraud prevention c_user .facebook.com 90 days Facebook user ID (if logged in) xs .facebook.com 90 days Facebook session token
Tracked events:
PageView: Page views
ViewContent: Product view
AddToCart: Add to cart
InitiateCheckout: Checkout initiated
Purchase: Completed purchase (with value)
Search: Searches performed on the site
Purpose:
Conversion pixel for Facebook and Instagram campaigns
Remarketing on Facebook and Instagram
Creation of Custom Audiences
Creation of Lookalike Audiences (audiences similar to our customers)
Optimization of advertising campaigns
Conversion attribution
Data collected:
Device and browser information
IP address
Products viewed and purchased
Purchase value
URLs of visited pages
Custom events
How to disable:
Reject marketing cookies in the banner
Facebook Ads Preferences: https://www.facebook.com/ads/preferences
Disable interest-based advertising in Facebook settings
Opt-out: https://optout.aboutads.info
4.3.3 Klaviyo Email Marketing
Company ID: JFCwY2
Provider: Klaviyo Inc. (USA)
Privacy Policy: https://www.klaviyo.com/legal/privacy
GDPR: https://www.klaviyo.com/legal/gdpr
Cookie Name Domain Duration Purpose __kla_id .ciocca.it 2 years Unique Klaviyo user identifier __kla_viewed .ciocca.it Session Products and pages viewed in the session klaviyo_page_view .ciocca.it Session Navigation tracking for personalization
Purpose:
Email marketing automation (welcome, birthday, abandoned cart)
Behavioral profiling for personalized emails
Product recommendations via email
Customer segmentation
Newsletter popups and subscription forms
"Back in Stock" notifications
Data collected:
Email and name (if provided)
History of viewed products
Products added to cart (even without completing purchase)
Purchase history
Email interactions (opens, clicks)
Preferred product categories
Third-party domains:
How to disable:
Reject marketing cookies in the banner
Unsubscribe from emails by clicking the link at the bottom of each newsletter
Contact us: help@ciocca.it
4.4 THIRD-PARTY COOKIES
4.4.1 Trustpilot (Reviews Widget)
Business Unit ID: 5ebf1e3e25d4cc0001870312
Provider: Trustpilot A/S (Denmark)
Privacy Policy: https://legal.trustpilot.com/for-reviewers/end-user-privacy-terms
Cookie Name Domain Duration Purpose tp_ (various) .trustpilot.com Variable Trustpilot functional cookies
Purpose:
Display of customer review widget
Filtering reviews by language and rating
Widget impression statistics
Data collected:
Widget views
Clicks on reviews
Third-party domains:
Category: Third-party functional cookie (requires consent)
4.4.2 Google Sign-In (Authentication)
Provider: Google Ireland Limited
Privacy Policy: https://policies.google.com/privacy
Cookie Name Domain Duration Purpose g_state .ciocca.it Session Google authentication state SIDCC .google.com 1 year Google Sign-In security SSID .google.com 2 years Google Sign-In session APISID .google.com 2 years Google API authentication SAPISID .google.com 2 years Secure Google API authentication
Purpose:
Allow you to sign in with your Google account
Single Sign-On (SSO)
Category: Technical/functional cookie (if you use Google authentication)
4.4.3 Algolia (Search and Recommendations)
Provider: Algolia Inc. (USA)
Privacy Policy: https://www.algolia.com/policies/privacy/
Storage used: Primarily API calls, local storage
Purpose:
Product search engine
Personalized recommendations
"Related products"
Catalog filtering and sorting
Data collected:
Search queries
Products clicked
Applied filters
User preferences
5. LOCAL STORAGE AND SESSION STORAGE
In addition to cookies, we use the browser's Local Storage and Session Storage to store client-side data:
5.1 Local Storage (persistent)
Key Purpose Duration cart_data Local cart backup Until manual deletion user_session User session token Until logout recent_searches Search history Until manual deletion klaviyo_identify Klaviyo identification data Until manual deletion fb_pixel_events Facebook Pixel event queue Until sending completed
5.2 Session Storage (temporary)
Key Purpose current_navigation Navigation path tracking in the session filter_state Product catalog filter state form_data Temporary form data (non-sensitive)
How to clear Local/Session Storage:
Clearing browser cookies will also remove Local/Session Storage
Manually: F12 (DevTools) → Application/Storage → Local Storage / Session Storage → Clear
6. COOKIE MANAGEMENT
6.1 Cookie Banner and Preferences
On your first visit to the site, you are shown a cookie banner that allows you to:
Accept all cookies: Consent to all cookies (technical, analytical, marketing)
Reject non-essential cookies: Only essential technical cookies
Customize: Choose which categories of cookies to accept
You can change your preferences at any time by clicking on:
"Cookie Settings" in the site footer
Or by returning to this page and clicking the button below
6.2 Browser Management
You can also control and/or delete cookies through your browser settings.
Google Chrome:
Settings → Privacy and security → Cookies and other site data
See all cookies and site data → Remove all or search for "ciocca.it"
Mozilla Firefox:
Settings → Privacy & Security → Cookies and Site Data
Manage Data → Search for "ciocca.it" → Remove Selected
Safari:
Preferences → Privacy → Manage Website Data
Search for "ciocca.it" → Remove
Microsoft Edge:
Settings → Cookies and site permissions → Cookies and site data
See all cookies → Search for "ciocca.it"
Blocking third-party cookies: Most browsers allow you to block third-party cookies in privacy settings.
Private/Incognito browsing mode: Cookies are not saved between sessions.
6.3 Opt-out of Specific Services
Google Analytics:
https://tools.google.com/dlpage/gaoptout
Google Ads:
https://adssettings.google.com
Facebook Ads:
https://www.facebook.com/ads/preferences
Interest-based advertising (DAA):
https://optout.aboutads.info
European Interactive Digital Advertising Alliance:
https://www.youronlinechoices.eu
7. CONSEQUENCES OF REFUSING COOKIES
7.1 Technical cookies
If you block technical cookies, the site will not work correctly:
❌ You will not be able to add products to the cart
❌ You will not be able to make purchases
❌ You will not be able to access your account
❌ Your preferences (language, currency) will not be saved
❌ The browsing experience will be compromised
For this reason, technical cookies do NOT require consent.
7.2 Analytical cookies
If you reject analytical cookies:
✅ You can browse and purchase normally
ℹ️ You will not contribute to the aggregate statistics that help us improve the site
7.3 Marketing cookies
If you reject marketing cookies:
✅ You can browse and purchase normally
ℹ️ You will not see personalized Ciocca advertisements on other sites
ℹ️ You will not receive personalized product recommendations via email (if subscribed to the newsletter)
ℹ️ You will continue to see generic (non-personalized) advertisements
8. COOKIES AND TRANSFERS OUTSIDE THE EU
Some cookie providers are based in the United States and may transfer your data outside the European Union:
US Providers:
Google (Analytics, Ads)
Meta/Facebook (Pixel)
Klaviyo (Email Marketing)
Algolia (Search)
Vercel (Hosting)
Safeguards adopted:
Standard Contractual Clauses (SCC) approved by the European Commission
EU-U.S. Data Privacy Framework for certified providers
Additional technical measures (encryption, pseudonymization)
Further details in our Privacy Policy - International Transfers Section.
9. UPDATES TO THE COOKIE POLICY
This Cookie Policy may be updated periodically to reflect:
Regulatory changes
New cookies or services
Changes in our practices
Date of last update: December 15, 2025
We invite you to regularly consult this page to check for any changes.
In the event of substantial changes, we will notify you via a notice on the site.
10. QUESTIONS AND CONTACTS
For any questions about the cookies used by ciocca.it:
Email: privacy@ciocca.it
General email: help@ciocca.it
Phone: +39 030 9925926
Address:
Ciocca S.p.A.
Via Luigi Ciocca, 11
25027 Quinzano d'Oglio (BS)
Italy
11. COOKIE SUMMARY TABLE
11.1 Technical Cookies (Strictly Necessary)
Cookie Domain Duration Category vendure-session-token vendure.ciocca.com Session Technical vendure-auth-token vendure.ciocca.com Session Technical cart_id .ciocca.it 30 days Technical active_order .ciocca.it 30 days Technical languageCode .ciocca.it 365 days Preference currencyCode .ciocca.it 365 days Preference cookie-consent .ciocca.it 365 days Technical
11.2 Analytical Cookies
Cookie Domain Duration Provider _ga .ciocca.it 2 years Google Analytics _ga_XXFGWLBM81 .ciocca.it 2 years Google Analytics _gid .ciocca.it 24 hours Google Analytics _gat .ciocca.it 1 minute Google Analytics __vercel_speed_insights .ciocca.it Session Vercel
11.3 Marketing Cookies
Cookie Domain Duration Provider _gcl_au .ciocca.it 90 days Google Ads IDE .doubleclick.net 13 months Google Ads _fbp .ciocca.it 90 days Facebook fr .facebook.com 90 days Facebook __kla_id .ciocca.it 2 years Klaviyo
11.4 Third-Party Cookies
Cookie Domain Duration Provider Purpose tp_* .trustpilot.com Various Trustpilot Reviews widget g_state .ciocca.it Session Google Google Sign-In SIDCC .google.com 1 year Google Google Sign-In
12. USEFUL LINKS
Third-party Privacy Policies:
Facebook/Meta: https://www.facebook.com/privacy/policy
Trustpilot: https://legal.trustpilot.com/for-reviewers/end-user-privacy-terms
Advertising opt-out:
Google Ads Settings: https://adssettings.google.com
Facebook Ads Preferences: https://www.facebook.com/ads/preferences
DAA Opt-out: https://optout.aboutads.info
EDAA Your Online Choices: https://www.youronlinechoices.eu
Browser and Cookies:
All About Cookies: https://www.allaboutcookies.org
Your Online Choices: https://www.youronlinechoices.com
Italian Privacy Authority:
Garante Privacy: https://www.garanteprivacy.it
Cookie Guidelines: https://www.garanteprivacy.it/cookie
FINAL STATEMENT
Ciocca S.p.A. uses cookies and similar technologies in compliance with European and Italian regulations on data protection and online privacy (GDPR, ePrivacy Directive, Legislative Decree 196/2003).
We are committed to ensuring transparency about our use of cookies and to offering you full control over your preferences.
Last updated: December 15, 2025
Version: 2.0
Next scheduled review: December 2026
© 2025 Ciocca S.p.A. - All rights reserved